Profitwell Alternatives

Digital analytics tools are crucial for SaaS companies: by collecting and reporting data about performance, these tools help businesses take action and optimize their services. Subscription management and analysis platforms are one type of digital analytics tool, and Profitwell is one of the brands that is designed for their purpose. A metric tracking subscription software, Profitwell has most of the necessary features, including acquisition, revenue, and engagement metrics, data segmentation, ROI analysis, and more.

However, there are several alternatives to Profitwell that cater to the same needs, but with different features, pros, and cons: in this article, I’ll talk about seven of them. Be sure to consider all of them before settling on Profitwell, or any other tool similar to it.

HockeyStack

What’s HockeyStack?

HockeyStack is an end-to-end analytics tool for SaaS companies. It unifies marketing, revenue, sales, and product data into one dashboard with no code so that you can understand what really drives revenue at your SaaS. It’s completely no code, and it doesn’t require any setup.

HockeyStack’s Features

HockeyStack offers these features with no code:

  • Step-by-step user journey
  • Custom dashboards
  • Funnels and goals
  • Insights
  • Surveys
  • Revenue analytics
  • Segments

and more

HockeyStack Pricing

HockeyStack has a free forever plan and 3 paid plans. Paid plans have a 14-day trial with a 30-day refund guarantee.

You can check out the pricing page here.

HockeyStack Integrations

  • Paddle
  • Stripe
  • Hubspot
  • Salesforce (coming soon)
  • Zapier (coming soon)

HockeyStack Pros and Cons

I might be biased, but this is an objective evaluation of HockeyStack’s pros and cons 🙂

HockeyStack Pros

The unique benefit of HockeyStack is its ability to unify your marketing, revenue, sales, and product data using no code. This allows you to uncover unique insights that you wouldn’t be able to by using multiple tools as they cause you to have fragmented data.

  1. You can integrate with Stripe, Paddle, and Hubspot and build every single dashboard that you can think of, using all sales, marketing, revenue, and product metrics.
  2. You can create funnels, goals, and surveys, which are rare to get with other tools on this list.
  3. You don’t need any developers, tracking is cookieless, and the script is small, so it doesn’t increase your site loading time.

HockeyStack Cons

HockeyStack generally lacks reporting features as it’s not focused on agencies and other reporting-based businesses.

  1. HockeyStack doesn’t have weekly e-mail reports
  2. The tool lacks some integrations, such as Salesforce, Mailchimp, and Zapier. (which are on the roadmap)

Baremetrics

What’s Baremetrics?

Baremetrics is a subscription analysis and engagement tool for SaaS. The tool works with Stripe (making it especially useful for most subscription-based SaaS companies,) Braintree, Chargify, Recurly, and several other popular software. Without needing to go through a complex setup process, Baremetrics can provide businesses with the most valuable SaaS marketing metrics such as churn rate, LTV, or MRR.

Baremetrics’ Features

There are various useful features of Baremetrics: it’s possible to group customers in customized segments and to track events/metrics from the control center or customizable dashboards. The tool can also be used for MRR, cash flow, and customer predictions as well as trend analysis with its forecasting feature.

A summary of Baremetrics’ highlighted features are:

  • Analytics API
  • Augmentation
  • Benchmarks
  • Control Center and Customizable Dashboards
  • Customer Segmentation
  • Email Reports
  • Forecasting
  • People, Trial and Cancellation Insights
  • Slack Tools

Baremetrics Pricing

Baremetrics offers four plans: there’s no free version, and the cheapest plan costs $179/month. All plans can be tried out via a free trial, and two of the plans have ROI guarantees.

Screenshot from Baremetrics.com

Baremetrics’ Integrations

Baremetrics integrations include:

  • Stripe
  • Braintree
  • Recurly
  • Chargebee
  • Google Play
  • App Store Connect
  • Shopify Partners
Screenshot from Baremetrics.com

Baremetrics’ Pros and Cons

Pros:

The benefits of this tool mostly come from its ability to hyper-focus on data and provide a good user experience. The extensive data provided by Baremetrics may be a determining factor while choosing between it and Profitwell. A summary of the pros are:

  1. The data is easy to understand visually thanks to the well-designed user interface and simple yet elegant reports.
  2. Granular focus provides user with detailed data and the ability to dive deeper into any metric they would like.
  3. The possibility to benchmark against competitors makes it easier to detect metrics that need to be worked on.

Cons:

The most important con of Baremetrics would be the pricing factor: while Profitwell and HockeyStack have a comprehensive free version, Baremetrics starts off at 179 dollars per month. The other cons based on reviews and the product itself are:

  1. Users have reported inaccurate data or data that’s failing to update.
  2. In the case of such errors, the customer support hasn’t been the most effective.
  3. It’s hard to edit data or to refresh metrics, and certain features such as forecasting can’t be easily change via customized conditions.

Chargebee

What’s Chargebee?

Chargebee is another subscription and revenue analysis software for SaaS: by integrating to popular payment gateways, this tool can help businesses with each aspect of their customers’ subscription cycle, which includes trial management, recurring billing, and more. This tool is specifically designed to make scaling and experimenting easier, which makes it a good option for new SaaS companies.

Chargebee Features

Chargebee’s Subscription Management feature lets companies see all subscription data in a compact and easy-to-understand manner, make use of upsell opportunities and increase customer retention with churn management. These features are especially useful if you’re looking for a tool that will increase your net revenue retention.

A list of Chargebee’s Features include:

  • Billing Automation, Adjustments and Consolidation
  • Checkout and Self Serve Portal
  • Custom Pricing and Personalized Billing
  • Dunning Management
  • Revenue Optimization and Recovery
  • Reporting and Analytics
  • Subscription Management

Chargebee Pricing

Chargebee offers four plans, including a free plan which can be used by early-stage start-ups until they reach $100k in revenue. There is also an enterprise plan that has a customized price based on the business that’s requesting it.

Screenshot from Chargebee.com

Chargebee’s Integrations

Chargebee offers a wide range of integrations: there are 30 tools that can be integrated. Some of the most popular integrations of Chargebee are:

  • Google Analytics
  • PayPal
  • Mailchimp
  • Stripe
  • Shopify
  • Zapier
  • Slack
  • ReferralCandy
Screenshot from Chargebee.com, See website for the complete list

Chargebee’s Pros and Cons

Pros:

The most liked feature of Chargebee is its Subscription Management system: many users have expressed their satisfaction with the subscription reports, in-depth documentation, and extensive functionality for developers. The pros can be summarized as:

  1. Straightforward user interface, which makes the tool easy to use and navigate.
  2. Automated dunning, which saves time from manual information and payment collection processes.
  3. Security and compliance: Chargebee is PCI-DSS Level 1 certified, meaning that customer information is handled securely.

Cons:

Similar to Baremetrics, customers have had issues with getting customer support from Chargebee, and when compared to Profitwell, the pricing is less optimal. The other cons of Chargebee include:

  1. The dashboard isn’t as easy to customize as it would be in other analytics tools,
  2. The interface is not mobile optimized, making the app harder to use on different devices,
  3. Setting up and running Chargebee takes time.

Chargify

What’s Chargify?

Chargify is a subscription and revenue management software made specifically for fast-growth B2B SaaS companies. With customizable billing models, real-time revenue recognition and automated reports, Chargify caters to the needs of SaaS brands with large customer bases and complex subscription plans. Similar to other analytics tools, Chargify has a wide range of third-party integrations.

Chargify’s Features

The feature that customers enjoy the most is Chargify’s robust and simple API, which allows customers to create customized integrations (something that is hard to find amongst other brands.) Chargify is also selected for its ability to manage large numbers of subscriptions.

The important features of Chargify can be listed as:

  • Analytics and Insights
  • Billing Automation, Adjustements and Consolidation
  • Offer management
  • Recurring and Personalized Billing
  • Revenue Recognition and Optimization

Chargify’s Pricing

Chargify offers four different plans, all of which are paid. The least expensive one starts at $599/month, and there is a customizable plan that is tailored according to each business’ needs.

Screenshot from Chargify.com

Chargify’s Integrations

Chargify can actually be used together with Profitwell in case you don’t want to choose between the two brands. The most popular integrations of Chargify are:

  • Authorize.net
  • Avalara
  • Midigator
  • NetSuite
  • QuickBooks
  • Salesforce
  • Zendesk
Screenshot from Chargify.com. To see the complete list of integrations, visit the website.

Chargify’s Pros and Cons

Pros:

Users mostly recommend Chargify for having subscription management systems that can easily be scaled based on the number of customers (if this is important for your businesses, also check Recurly). Other benefits of Chargify include:

  1. The ability to support multiple payment plans and price points, which is good for large businesses.
  2. The relatively easier-to-understand API offered by the tool.
  3. A sense of security when handling information: similar to Chargebee, Chargify is PCI DSS Level 1 Compliant.

Cons:

The most often reported con is a problem with invoices: it’s hard to edit/customize them, and the same limit applies to dashboards as well. Other than this common problem, the cons include:

  1. Its relatively high price tag: while various alternatives have free versions or version starting from less than $200/month, the least expensive plan of Chargify starts at nearly $600/month, which could be a deterring factor.
  2. There are certain limits to its reports: for instance, if you’re charging in multiple currencies, it’s hard to combine resulting data.
  3. There’s a learning curve that takes time and effort, especially while setting up discounts or dashboards.

ChartMogul

What’s ChartMogul?

Another subscription-based SaaS marketing tool, Chartmogul is an analytics and revenue reporting platform. Although not a billing platform itself, ChartMogul has a list of integrations that includes billing platforms such as Recurly (see below.) ChartMogul makes it easy to focus on important marketing metrics such as LTV, MRR, and churn by consolidating your subscription data. This tool also makes it possible to see the specific events and datasets that reports are based upon.

ChartMogul’s Features

The most liked feature of ChartMogul is its Analysis and Reports features, which allow customers to keep track of their business metrics by providing accurate and up-to-date data. The rest of the features customers enjoy the most are:

  • Analysis and reports
  • Charts and lists
  • Developer hub
  • Mobile subscription analytics
  • Multi-currency reports
  • Revenue recognition
  • Subscription data

ChartMogul Pricing

ChartMogul has three different payment plans, one of which is free for less than $10K MRR.

Screenshot from Chartmogul.com

ChartMogul’s Integrations

One of the main factors that put ChartMogul in front of Profitwell is its long list of integrations. Some of these include:

  • App Store Connect
  • Braintree
  • Chargebee
  • GoCardless
  • Google Play
  • Paypal
  • Recurly
  • Stripe
Screenshot from Chartmogul.com

ChartMogul Pros and Cons

Pros:

Customers choose ChartMogul mostly because of the tool’s ability to filter data and to segment customers. Customization of reports is also fairly easy with ChartMogul. The rest of the pros are:

  1. It’s easy to import data onto other apps like Google Sheets, which makes it simpler to collaborate.
  2. ChartMogul can handle complex subscription cases well, even when there’s a shift in the billing platform that the data is drawn from.
  3. High accuracy. Customers reportedly had problems with inaccurate data while using other platforms such as Baremetrics, but this wasn’t an issue with ChartMogul.

Cons:

The most important disadvantages of ChartMogul include:

  1. It has less metrics than Profitwell, even if it does a good job in reporting said metrics.
  2. Since numbers update frequently, it’s sometimes hard to detect why and when data changed.
  3. Reaching customer support quickly seems to be, similar to most other brands, a recurring problem.

Recurly

What’s Recurly?

Recurly is a subscription and billing platform designed for Enterprise/Mid-Market SaaS, web and publishing businesses, though big names such as Quizlet and AccuWeather also use this brand. Recurly helps its customers optimize their payment acceptance, recurring billing systems, and subscription management systems, while also helping them recover lost revenue with its wide range of features.

Recurly’s Features

Recurly’s most appreciated features are its billing and invoicing features: unlike ChartMogul, invoices can be edited and scheduled easily. The other features of Recurly include, but are not limited to:

  • ACH Payment Processing
  • Advertising Management
  • Billing & Invoicing
  • Campaign Management
  • Cancellation Management
  • Contact Database
  • Customizable Invoices
  • Debit/Credit Card Processing
  • Deferred Billing
  • Discount Management
  • Dunning Management
  • Enrollments/Onboarding

Recurly Pricing

While Recurly doesn’t have a free plan, its cheapest plan still starts from less than $200. The three payment plans offered by the brand are grouped as core, professional and elite.

Screenshot from Recurly.com

Recurly’s Integrations

Recurly’s Integrations include most of the popular software that businesses may be using. These include:

  • Avalara
  • Cardconnect
  • Paypal
  • Oracle NetSuite
  • Xero
  • SaaSquatch
  • Zapier
  • Zendesk
Screenshot from Recurly.com. To see the full list, visit the website.

Recurly Pros and Cons

Pros:

The biggest advantage of Recurly is that it’s easy to use and understand thanks to its simple set-up and UI. The other pros of this tool include:

  1. There’s built-in support to make dealing with complex subscription plans easier.
  2. As Recurly is able to work with multiple currencies, large customer bases, and gateway routing, it’s a good tool for businesses that are scaling globally.
  3. Like the previous two tools, Recurly is PCI-DSS Level 1 compliant, which is the highest level of security that businesses can offer to their customers.

Cons:

Recurly’s disadvantages aren’t much different from the disadvantages of most subscription analysis platforms targeting mid-market businesses. They include:

  1. Integrating certain software take time and effort, making the process cumbersome.
  2. Handling client-by-client cases and exceptions is hard with this tool.
  3. Reports and analysis aren’t as customizable as they may be in other tools.

ReCharge

What’s ReCharge?

ReCharge is another platform used for launching and scaling subscriptions as well as recurring billing and payment processing. Different from most of the other subscription management platforms, ReCharge is built for businesses of all sizes, ranging from hobbyists to large businesses, but it’s an especially useful tool for small businesses that want to stop processing payments and billings manually.

ReCharge’s Features

ReCharge has a smaller range of features compared to the other brands I’ve mentioned, though the more affordable plans compensate for this difference. The available features are:

  • Churn Management
  • Customer Retention
  • Multi-Period Recurring Billing
  • Multiple Payment Options
  • Online Payments
  • Payment Processing
  • Recurring/Subscription Billing
  • Self Service Portal

ReCharge Pricing

ReCharge has two payment plans: the standard plan doesn’t have a monthly fee, though it charges a specific percent from sales. The pro plan starts from $300/month and charges the same percent from sales.

Screenshot From Rechargepayments.com

ReCharge Integrations

Even though ReCharge has a smaller list of features, it has a large set of integrations, which customers enjoy. These integrations include:

  • Avalara
  • Google Analytics
  • Honeycomb
  • Mailchimp
  • Octane AI
  • Referral Candy
  • Zapier
Screenshot From Recharge.com. To see the complete list, visit the website.

ReCharge Pros and Cons

Pros:

The biggest pro is that ReCharge’s pricing is more suitable for small businesses that want to focus on growing their customer bases instead of manually filling in subscription data. It’s also fit for businesses who want to increase their LTV due to the efficiency of ReCharge’s customer retention feature. The other advantages of this platform are:

  1. Pulling up customer information and editing said information is easy with this tool.
  2. ReCharge lets you see the actions taken by each customer as well as the store admin, which makes accurately tracking events simpler.
  3. Customer support is more helpful and reachable than most other brands, though it has its limits.

Cons:

One of the problems of ReCharge is lagging and crashing, though this is being improved upon. The other cons include:

  1. The app can get too complex, which is a drawback when you consider the small number of features it has.
  2. Since ReCharge is used by businesses in various industries, ranging from food and beverage to fashion, not all features are meant for software based businesses. You may not want to pay for the features that are not serving your SaaS marketing needs.
  3. It’s unable to charge in multiple currencies, which is a big con for large businesses operating in different regions.

Zuora

What’s Zuora?

The last alternative I’m going to mention in this article is Zuora; a billing, invoicing, and subscription management software designed for businesses of all sizes. Used by well-known enterprises such as Microsoft, Zoom, and The Telegraph, Zuora is a trusted name in automated billing and business metric reports.

Zuora’s Features

Zuora’s many features are an advantage to big businesses, but smaller businesses state that they don’t use most of these features often as they’re hard to get used to. A list of Zuora’s integral features include:

  • ACH Payment Processing
  • Billing & Invoicing
  • Cancellation Management
  • Contact Database
  • Contingency Billing
  • Credit Card Processing
  • Customizable Invoices
  • Deferred Billing
  • Discount Management
  • Dunning Management

Zuora Pricing

To get a set price for your business, you need to contact Zuora’s sales team. Different sources have stated that there are three plans available: Enterprise, Nine and Growth. A free trial is also available.

Screenshot from g2’s review page for Zuora.

Zuora Integrations

Zuora has partnered with multiple tax providers, technology providers, and consulting & implementation partners. The most important partners are the payment partners that can be integrated with Zuora, and the list includes:

  • Apple Pay
  • Amazon Pay
  • Cardconnect
  • GoCardless
  • Stripe
  • PayPal
Screenshot from zuora.com. To view the full list of partnerships, go to the website.

Zuora Pros and Cons

Pros:

There are certain limitations to the platform’s capabilities, but there are constantly new features being added, which is a big advantage. The rest of the advantages are:

  1. Zuora can help you recover up to 20% of failed payments thanks to their robust machine learning algorithms and other fetaures such as the payment method updater.
  2. Their AI is able to increase customer retention and to reduce churn by studying subscriber habits.
  3. There’s a lot of help available: customer service is available 24/7, and “Zuora University” provides online eductaional videos that provide customers with valuable information.

Cons:

As new functions are added frequently, getting used to the app is a challenge. Apart from its steep learning curve, the disadvantages include:

  1. Even though Zuora is capable of customization, it’s hard to use this ability while dealing with reports. It’s also not possible/hard to create customized customer segments.
  2. You may need to purchase additional features once you’re on a steady plan.
  3. Implementing the software takes a lot of time and effort, as well as money.

Conclusion

While researching a subscription analysis and/or billing platform fit for your business, be sure to check its list of integrations, its advantages and disadvantages. Don’t decide on Profitwell, or any other tool, just because of its list of features–if you don’t know what features you’re specifically looking for, you may end up paying huge amounts for only two or three features that you’ll regularly use.

There is no single perfect tool, but you should settle on one that serves your business based on the size of its customer base, long-term goals, the metrics you want to track, and the other software you may be working with.

FAQ

What is Profitwell?

Profitwell is a subscription and analytics software that can be used to report and optimize most of the important SaaS marketing metrics.

Is Profitwell free?

Profitwell has a free plan and an enterprise plan for businesses that want more support and customization.

Can I use Profitwell with Stripe?

Yes: Stripe is one of the integrations of Profitwell.