Top SaaSOptics Alternatives and Other Revenue Analytics Tools

Subscription management is essential for SaaS companies. Successful subscription management gives a high customer retention rate, and a high retention rate indicates a profitable business. SaaSOptics is one of the most popular platforms in subscription management. SaaSOptics automates financial operations for B2B SaaS businesses. SaaSOptics is a cloud-based solution, and it is being used mainly by SaaS companies. S

SaaSOptics utilizes SaaS marketing and sales metrics, scale billing, and payments. SaaSOptics decreases its users’ dependence on old-school spreadsheets.

This article will list some alternatives and other revenue analytics tools that are not directly SaaSOptics competitors but can still help your SaaS tremendously.

Why you should look for a SaaSOptics alternative?

SaaSOptics is a well-known and robust tool in its field. It offers most of the features that a SaaS company might need. Especially when it comes to early-stage start-ups, SaaSOptics is one of the bests in its field.

However, SaaSOptics has its own disadvantages too, in that regard, other tools might be better suitable for your business.

Not simple all the time

Even if SaaSOptics facilitates most of the steps and provides its users with efficient, understandable analysis. SaaSOptics can take a lot of time at some specific and simple operations. Instead of facilitating the process, it might complicate some tasks.

Integrations do not work well

Reviews of SaaSOptics users show that SaaSOptic is not successfully integrating with other platforms and tools. Most of the complaints about the platform are based on how the integrations do not work as they are supposed to. For example, an administrator in computer software is not happy with the tax integration of SaaSOptics and Avalara. Another review shows that SaaSOptics’ integrations with QuickBooks can be incorrect from time to time when it comes to refunds and credits.

Most SaaS companies operate numerous analytics tools on their website. At this point, it can be said that well-functioning integrations are fundamental for an analytics tool to be competitive in such a market.

It has to be used manually

It has been mentioned before that SaaSOptics does not integrate well with other platforms. As a result, analysts and marketers need to do some operations and transfers manually. When the data are updated manually, it’s widespread and understandable to see mistakes. Therefore, on the data side accuracy of SaaSOptics is questionable.

Webinars and Trainings

Users criticize SaaSOptics for not being user-friendly. When I was reading the reviews, I saw that users also complain about the lack of training and webinars.

At this point, there can be two cases. Firstly, SaaSOptics can be a complex platform to use, and when the tutorials are not instructive enough, users might find it complex. In the second case, SaaSOptics might be an easy tool, but users might find it difficult to use because of insufficient instructions.

HockeyStack

HockeyStack is a no-code analytics and attribution tool for SaaS companies. With HockeyStack, you can get the full picture of the financial situation of your SaaS.

HockeyStack allows you to uncover everything from expanded revenue, churned revenue, and even view the entire sign up to expansion funnel to get a complete understanding of how many users are dropping off at each stage of the customer journey. The best part about HockeyStack is that you can track and analyze data from the product, sales, subscription revenue, and marketing in one tool and get access to hidden insights, such as the LTV of a piece of content, or the churn rate of each marketing channel along with users’ reasons for churn.

With HockeyStack, you have the freedom to choose between building your dashboards from scratch and choosing a template to make the data visualization process much quicker. With a variety of other features such as attribution analysis and insights, you’ll be able to understand the touchpoints you need to optimize to maximize revenue.

HockeyStack’s Features

HockeyStack offers these features with no code:

• Step-by-step user journey to understand how your customers interact with your business at every touchpoint
• Custom dashboards to help you visualize your data with use
• Funnels and goals to understand how microconversions work
• Attribution analysis to identify which channels and touchpoints contributed to a conversion
• Surveys to dive deeper into user perception regarding your product
• Revenue analytics to understand exactly what drives revenue and how you can optimize revenue generation
• Segments to group customers together based on demographics or behavior

and more

Here’s what HockeyStack looks like in action. You can build a report to see which blog posts drive revenue according to the multi-touch attribution model:

Or view the entire sales funnel to understand what stages the most users drop off at:

HockeyStack Pricing

HockeyStack has two plans, both of which have a 14-day trial with a 30-day refund guarantee.

You can check out the pricing page here.

HockeyStack Integrations

• Paddle
• Stripe
• Hubspot
• Crisp Chat
• Mailchimp
• Salesforce
• Zapier (coming soon)

HockeyStack Pros and Cons

Let’s take a look at the pros and cons of HockeyStack

HockeyStack Pros

The unique benefit of HockeyStack is its ability to unify your marketing, revenue, sales, and product data using no code. This allows you to uncover unique insights that you wouldn’t be able to by using multiple tools as they cause you to have fragmented data.

1. You can integrate with Stripe, Paddle, and Hubspot and build every single dashboard that you can think of, using all sales, marketing, revenue, and product metrics.
2. You can create funnels, goals, and surveys, which are rare to get with other tools on this list.
3. You don’t need any developers, tracking is cookieless, and the script is small, so it doesn’t increase your site loading time.

HockeyStack Cons

HockeyStack generally lacks reporting features as it’s not focused on agencies and other reporting-based businesses.

1. HockeyStack doesn’t have weekly e-mail reports
2. The tool lacks some integrations, such as Zapier. (on the roadmap)

Profitwell

Profitwell is one of the market’s business intelligence and subscription management and analysis tools. It analyzes and tracks the marketing and sales metrics based on your company’s needs.

In 2012, it was founded by Patrick Campbell. Profitwell collects all your data, including business’ financial, usage, and attribution data, into one place. By doing so, Profitwell increases the efficiency of marketers and provides them with constructive insights.

Check out all Profitwell alternatives!

Features

Profitwell offers essential marketing metrics and analytics tools to its users. The most important of these features are:

• Engagement metrics
• Acquisition metrics
• Revenue metrics
• Data segmentation
• Pricing software
• Integrations
• ROI analysis
• Subscription reporting and analysis

Integrations

Profitwell integrates with:

• Slack
• Zuora
• Stripe
• Chargify
• Recurly
• Intercom
• Drift
• Zapier
• HubSpot
• Salesforce
• Recharge
• Chargebee

Pros of Profitwell

1. Profitwell has a mobile for both IOS and Android devices.
2. Profitwell gives its users the guarantee of full data protection.
3. Users of Profitwell can use its own Metric API and also Profitwell helps the users with its strong integrations.
4. The user experience is very positive, layout is highly professional and clean. When supported with the excellence of customer support, Profitwell makes its users very satisfied.
5. Profitwell’s features function in real-time meaning that your development team can understand which part of the sales funnel customers churn and make the necessary changes immediately.

Cons of Profitwell

1. ThoughProfitwell has strong integrations, when you want to pull live data it might not be 100% accurate.
2. Profitwell can not detect specific customers. For example if some users are on a yearly plan at the end of the year Profitwell flags them as churned and when they renew the contract as new customer.

Pricing

Profitwell has a free version and customizable paid options for enterprises; you can access the pricing of Profitwell from here.

ChartMogul

ChartMogul is a popular business intelligence platform that helps SaaS companies in optimizing their subscription management, recurring revenue, and billing.

ChartMogul allows its users to track their customers’ actions and gives a detailed insight into their behavior; while doing this, it gathers all of your data in one place.

Check out all ChartMogul alternatives!

Features

ChartMogul has numerous valuable features such as:

• Revenue recognition
• Analysis and reports
• Integrations
• Developer hub
• Subscription data
• Mobile subscription analytics
• Charts and lists

Integrations

• Paypal
• Stripe
• Chargebee
• App Store Connect
• Chargify
• Intercom
• MailChimp
• Hubspot
• Pipedrive
• Zapier
• Slack
• Happyfox
• Visible

Pros of ChartMogul

1. There are many well-known customers among ChartMogul’s customer range.
2. ChartMogul has strong integrations and you can import and export your data accurately.
3. ChartMogul allows its users to pull out the specific data belonging to a specific customer.
4. ChartMogul users receive notifications when a user updates his subscription.
5. ChartMogul digs deep and creates highly detailed reports.

Cons of ChartMogul

1. ChartMogul does not benchmarks,therefore you can not compare your company with other SaaS companies.
2. ChartMogul’s reports lack flexibility.
3. The website can be down from time to time and when it is working it is slow compared to other tools in the market.

Pricing

Baremetrics

Baremetrics is a subscription tool that SaaS companies use to track metrics such as MRR. Baremetrics is used to track customers who are in trial and increase your conversion rate, and you can analyze your customers’ payments.

Check out all Baremetrics alternatives!

Features

• Control Center
• People Insights
• Smart Dashboards
• Recover
• Forecasting
• Email Reports
• Trial Insights

Integrations

Some necessary integrations are:

• Slack
• Stripe
• Braintree
• Zoom Chat
• Yodeck
• Chargify
• Chargebee
• Slaask
• Wufoo
• Shift

Pros of Baremetrics

1. Visuals are clear and understandable.
2. With the segmentation feature you can have different approaches for different types customers.
3. Baremetrics integrates with big platforms.
4. It offers a wide range of important metrics.

Cons of Baremetrics

1. The data presented can be inaccurate.
2. The access from mobile should be further optimized.
3. It does not give a monitored ARR based on your MRRs.

Pricing

Baremetrics offers four different plans. It also offers free trials for all of its plans. For the paid versions, prices change between $179/month to $447/month.

Chargebee

Chargebee is a billing platform that provides services for all types of businesses. Chargebee’s primary focus is preparing detailed reports about subscription and billing.

Check out all Chargebee alternatives!

Features

• Subscription Management
• Recurring Billing
• Product & Pricing Models
• Checkout & Self Serve Portal
• Security & Compliance
• Recurring Payments
• Revenue Recovery

Integrations

Chargebee integrates with numerous platforms. Within the integrations, it classifies those platforms as support, finance, marketing, reporting and analytics, collaboration, and eCommerce.

• Microsoft Dynamics GP
• Big Commerce
• Google Analytics
• Mailchimp
• Refersion
• Slack
• Hubspot
• Zoho CMR

Pros of Chargebee

1. User interface is very understandable. Everything within the platform is set logically. Even if you do not have experience, Chargebee is very intuitive.
2. It works well with other platforms that it integrates with.
3. The customer support team is very responsive.
4. Chargebee allows its users to analyze different types of payment types.
5. Your data is stored in safe data centers.

Cons of Chargebee

1. Subscirption are not flexible. Meaning that it billed annually, there not a monthly subscription option.
2. Pricing is based on yearly revenue as a result if you are a middle or large-scale business do not be surprised with high prices.
3. Reports lack flexibility for example you can not see your revenue in two currencies at the same time.

Pricing

Chargebee does not offer a free trial but instead a free plan. However, the free plan is tempting only for start-ups and the first $100k revenue. Since its payment is based on revenue, it can be costly for big-scale businesses.

Recurly

Recurly is a subscription and billing platform, its target audience is Enterprise/Mid-Market Saas. It is a very popular web and publishing company. Kahoot and Time are among the well-known companies which use Recurly. Recurly minimizes the lost revenue with its features. Recurly is used to optimize payment acceptance, recurring billing systems, and subscription management systems.

Check out all Recurly alternatives!

Features

• ACH Payment Processing
• Advertising Management
• Billing & Invoicing
• Campaign Management
• Cancellation Management
• Contact Database
• Customizable Invoices

Integrations

Recurly integrates with the most popular software that its customers might need.

• Avalara
• Cardconnect
• Paypal
• Oracle NetSuite
• Xero
• SaaSquatch
• Zapier
• Zendesk

Pros of Recurly

1. Recurly has an easy learning curve. The platform is easy to set up and use. User interface is understandable. Shortly, Recurly is a user friendly subscription and billing platform.
2. Unlike Chargebee, Recurly can work with multiple currencies. This feature is very important for companies that function globally.
3. Recurly s PCI-DSS Level 1 compliant, which indicates a very high level of data security and privacy.
4. Any changes on customer side such as: new subscriptions, cancellations, payments, etc. are captured therefore management of customer data is effortless.

Cons of Recurly

1. Integrating with some other platforms can be a hassle.
2. Reports and analysis lack the flexibility that some other tools offer.
3. Reviews show that customer service team is not very solution-oriented and responsive.

Pricing

ReCharge

Recharge is a popular platform used for launching and scaling subscriptions. ReCharge’s customer profile consists of very different types of users. However, ReCharge is mainly optimized for small businesses that want to automate payment and billing processes.

Features

ReCharge’s features are limited when compared to other platforms in this article. These features are:

• Churn Management
• Customer Retention
• Multi-Period Recurring Billing
• Multiple Payment Options
• Online Payments
• Payment Processing
• Recurring/Subscription Billing
• Self Service Portal

Integrations

• Avalara
• Google Analytics
• Honeycomb
• Mailchimp
• Octane AI
• Referral Candy
• Zapier

Pros of ReCharge

1. The prices of ReCharge is affordable. Since the main customer target is small businesses, the affordable prices is a big adavntage of ReCharge.
2. Customer data can be easily accessed and analysed.
3. Customer support team is very responsive and solution-oriented.
4. Customer portal is very useful. With the customer portal ReCharge creates a health communication between customers and bussinesses.
5. Customer and order segmentation is suberb.

Cons of ReCharge

1. Even the development team introduced several upgrades lagging and crashing problem has not been solved yet.
2. The app is complex and the learning curve is steep.
3. ReCharge does not allow its users to charge different currencies which is a big setback for companies whihc operate globally.

Pricing

Zuora

Zuora is a billing, invoicing, and subscription management software. Zuora’s customers include some famous companies such as Microsoft, Zoom, and The Telegraph. All these companies show Zuora is trusted in its field.

Check out all Zuora alternatives!

Features

• ACH Payment Processing
• Billing & Invoicing
• Cancellation Management
• Contact Database
• Contingency Billing
• Credit Card Processing
• Customizable Invoices

Integrations

• Apple Pay
• Amazon Pay
• Cardconnect
• GoCardless
• Stripe
• PayPal

Pros of Zuora

1. Zuora’s development team is very active and new features are being added to the platform quite oftenly.
2. Reviews show that customer retention rates and churn rates changed in the favoured way since they started to use Zuora.
3. Customer service is available 24/7, and is very responsive. In addition to that, “Zuora University” includes online tutorial videos.
4. Billing and charging within Zuora is very simple and saves a lot of time.
5. Zuora lets its users to be flexible in bills. Users can personalize bills to create customerspecific invoices. As a result customer loyalty is likely to be high.

Cons of Zuora

1. Since developer team is adding new featrues constantly, it can be challenging to adapt to the platform as a whole. Also new features can be laggy and buggy.
2. Pulling client information is very difficult and time consuming.
3. Some tools that Zuora offers are cumbersome.

Pricing

You need to contact Zuora’s sales team in order to get a price offer. You can see the pricing page here.

Conclusion

Billing and subscription management are crucial for businesses to make money. SaaS companies should be cautious in tracking subscriptions because if they can not keep subscribers on board, they would lose a significant amount of money as an opportunity cost. In this article, I listed some of the best SaaSOptics alternatives. At the end of the day, you should make your choice based on your company’s expectations and needs. If these tools do not meet your needs, you should definitely check out HockeyStack.