Looking at The Bigger Picture of SaaS: What is The SaaS Customer Lifecycle?
Attracting new customers is very important. However, your relationship with your customers doesn’t end when you make a sale. As a SaaS business, it’s also crucial to keep customers onboarded as long as possible. If a customer loves your product and becomes a loyal, long-term user, they create additional value, by referring friends, subscribing to […]